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Privacy Policy

Before utilizing our online platform, Mobitel strongly recommends that every user carefully examine our private coverage to understand the categories of data amassed, how it is received, and its usage. Throughout this policy, references to "us," "we," and "our" pertain to Mobitel.
We prioritize user privateness in processing their information, and for a comprehensive understanding of the information amassed and its management, please review this web page thoroughly. Any extra inquiries can be directed to our group using the email address furnished on our Contact Us web page.

This privacy policy completely covers data and information obtained from site visitors to our online website for refurbished cell telephones. Information sourced from different structures, whether online or offline, isn't always encompassed by this policy.

In accordance with Mobitel's Privacy Policy, no touchy information about internet site visitors is gathered. Sensitive information, encompassing information about a person's biometric records, race, religion, ethnicity, sexual orientation, or philosophical and spiritual ideals, isn't always a part of Mobitel's record collection. Similarly, information regarding criminal offences or criminal convictions isn't always accrued by Mobitel. In the event touchy statistics are needed for processing, specific consent may be sought from the user. This consent can be expressly asked for and will involve the person's signature.

Mobitel customers can also acquire advertising emails and communications in the following scenarios:
• When the consumer inquires approximately about a placed or capacity Mobitel order.
• When the person has given express consent to receive emails and postal mail from Mobitel.
• When the consumer has now not indicated a preference to forestall receiving advertising substances from Mobitel.
Mobitel guarantees user consent before disclosing private facts to 1/3 events for advertising and marketing, or advertising functions. Users have the choice to decide-out of receiving advertising and marketing content material or request cessation with the aid of emailing information@Mobitel.co.uk. Even if a person chooses not to obtain advertising emails,Mobitel keeps their personal information at some stage in the statistics acquired all through the person's purchase of an excellent carrier or another interplay with Mobitel.

Similar to numerous different web sites, Mobitel uses logging documents to monitor and report vacationer records. The basic procedure hired with the aid of Mobitel for log files aligns with general practices followed through hosting businesses to hold analytics facts for our website. Log documents hold statistics consisting of the tourist's IP address, browser type, Internet service issuer (ISP), local date and time, pages from which they accessed our website, pages they exited from, and the range of clicks achieved all through their visit. It's important to note that the data logged in these documents relates to the internet site itself and not to the non-public statistics collected by Mobitel. Log document information serves to manage the website, bring together demographic statistics, and analyze user alternatives and tendencies. All statistics collected are based on consumer behavior and website behavior.

For detailed insights into the practices of Mobitel's advertising partners and the handling of their data on our website, please refer to this privacy statement. Ad server technologies employ web beacons, Javascript, and cookies when displaying advertisements on the Mobitel website. Visitors to Mobitel web pages containing these technologies may encounter ads on their browsers. In this process, when ads are displayed through the Mobitel website, the advertiser obtains the user's IP address and other relevant information. It's important to emphasize that all the mentioned ad technologies are entirely secure, serving the sole purpose of displaying advertisements, ensuring the success of the advertiser's campaign, and enhancing ad content based on user preferences. The web technologies used for displaying ads on the Mobitel website are beyond our control.

All information gathered through the Mobitel web platform is utilized and managed by Mobitel. The collection of user data is driven by various legal requirements and reasons, including:
•Drafting the contract between Mobitel and the user as a customer.
•Obtaining explicit permission from the user for data collection.
•Meeting legal obligations necessitating the collection of information.
•Having legal justifications for gathering specific information.
This privacy statement delineates the duration for which Mobitel retains user data, addressing various purposes such as legal compliance, conflict resolution, and adherence to business rules.
Users from the European Economic Area (EEA) have rights to protect their data. For inquiries or requests to delete specific data from Mobitel's systems, users can contact us via email.
The rights of Mobitel's users to protect their personal data include the following:
Purpose/Activity Type Of Data Lawful Basis For Processing
New customer registration on Mobitel website (a) Identity
(b) Contact
To form the legal contract between Mobitel & the customer
Order processing & delivery including:
(a) Process payments, charges, and fees
(b) Collect and recover money owed to Mobitel
(a) Identity
(b) Contact
(c) Financial
(d) Transaction
(e) Marketing and Communications
(a) Performance of a contract with the customer
(b) Necessary for our legitimate interests to recover debts owed to us
To manage our relationship with the user including:
(a) sending the user notifications regarding any changes in our terms or privacy policy
(b) Asking them to leave a review or take a survey
(a) Identity
(b) Contact
(c) Profile
(d) Marketing and Communications
(a) Performance of a contract with you
(b) Necessary to comply with a legal obligation
(c) Necessary for our legitimate interests to keep our records updated and to study how customers use our products / services
To enable the user to participate in competitions for prizes or complete a survey (a) Identity
(b) Contact
(c) Profile
(d) Usage
(e) Marketing and Communications
(a) Performance of a contract with you
(b) Necessary for our legitimate interests to study how customers use our products/services, to develop them and grow our business
To manage and protect our business and our site (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) (a) Identity
(b) Contact
(c) Technical
(a) Necessary for our legitimate interests for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganization or group restructuring exercise
(b) Necessary to comply with a legal obligation
To create & deliver relevant content and advertisements to the user and measure and understand the effectiveness of our advertising (a) Identity
(b) Contact
(c) Profile
(d) Usage
(e) Marketing and Communications
(f) Technical
Necessary for our legitimate interests to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy
For data analytics used to improve our website, products/services, marketing efforts, customer relationships and experiences (a) Technical
(b) Usage
Necessary for our legitimate interests to define types of customers for our products and services, to keep our site updated and relevant, to develop our business and to inform our marketing strategy
To make suggestions and recommendations to you about goods or services that may be of interest to you (a) Identity
(b) Contact
(c) Technical
(d) Usage
(e) Profile
Necessary for our legitimate interests to develop our products/services and grow our business

CCookies are files that track the users of the website, recording their visits and the browsers they use. We utilize this information to monitor user preferences and enhance our website and operations. Mobitel adheres to industry standards in the utilization and processing of data from Cookie files. These files contribute to providing our users with an improved experience when they revisit our website in the future.

Data security and safety are our utmost priorities. Our primary duty concerning this data is safeguarding it in opposition to unauthorized hacking attempts, theft, loss, and other types of data compromise. To reap this, we implement the fine protection requirements presently to be had in the market.
Access to customers' statistics is constrained to Mobitel employees, contractors, retailers, and advertisers showing records on our internet site. These events handle, method, and get admission to consumer records underneath Mobitel's supervision and the protection of confidentiality guidelines.
Any suspicious sports or protection threats related to person statistics are strictly prohibited by means of our safety requirements and strategies. In the occasion of a protection breach affecting our structures, we can notify the suitable regulators and customers as legally required.
As a further layer of safety in opposition to bot assaults, Mobitel makes use of Google's reCAPTCHA. Visitors to the Mobitel internet site are counseled to study Google's Privacy Policy

Mobitel has established specific conditions that dictate the retention period for users' data, guided by legal, reporting, accounting, and other business requirements. The determination of this timeframe takes into account the type of data, the associated risk if accessed unlawfully by a third party, and the legal limitations.
When deciding on the retention time for users' personal data, Mobitel considers factors such as the duration and requirements of the initial data acquisition process, the method of processing, and any applicable legal constraints.
Mobitel considers the duration and requirements of the process(es) for which the data was initially obtained, the method by which this process will be carried out, and whether there are any legal limits when determining the retention time for users' personal data.
Legal mandates necessitate that Mobitel retains users' basic information for a predetermined period after they cease to be Mobitel clients, particularly for tax-related purposes. The retained information includes:
● Contact information
● Identity information
● Financial information
● Transactions data

The privacy policies of third-party websites and advertising servers pertain to the data obtained through advertisements displayed on the Mobitel website. We recommend users read the privacy policies of these third-party websites to understand more. These privacy policies provide instructions on managing user data and opting out of various third-party marketing services and advertisements.
Users can manage cookies through their browser settings. For detailed instructions on controlling cookies, please refer to your browser's documentation.

Mobitel places paramount importance on protecting the personal information of children on our website. While we implement significant precautions to ensure the security of your information, the ultimate responsibility lies with the parent(s) of the child. We strongly recommend parents closely monitor their children's online activities to ensure their safety.
Mobitel does not intentionally collect or store data that can be used to identify minors under the age of 13. If you suspect that your child has inadvertently provided such information to Mobitel, please contact us immediately so that we can initiate the process of removing it from our databases.

Users, by utilizing our website, hereby acknowledge and agree to our privacy policy, consenting to its terms.