Privacy policy
Introduction
Before utilizing our online platform, Mobitel strongly recommends that every user carefully review this Privacy Policy to understand the categories of data collected, how it is obtained, and how it is used. Throughout this policy, references to “we,” “us,” and “our” refer to Mobitel.
We prioritize user privacy in processing data. For a comprehensive understanding of what information is collected and how it is managed, please review this page thoroughly. Any further inquiries can be directed to our support team via the email provided on our Contact page.
Online Privacy PolicyThis Privacy Policy exclusively covers data and information obtained from visitors to our official Mobitel online store for refurbished mobile phones. Information collected through other online or offline platforms is not included in this policy.
Users’ Sensitive DataIn line with Mobitel’s Privacy Policy, no sensitive personal information is collected. This includes data regarding an individual’s biometric information, race, religion, ethnicity, sexual orientation, or philosophical beliefs. Similarly, information about criminal offences or convictions is not collected by Mobitel. If any sensitive information becomes necessary for processing, explicit user consent will be obtained prior to collection.
Marketing Emails & CommunicationsMobitel users may receive marketing emails and promotional communications under the following circumstances:
- When the user makes an inquiry about an existing or potential Mobitel order.
- When the user has provided explicit consent to receive promotional emails or postal mail.
- When the user has not opted out of marketing communications.
Mobitel will always seek consent before disclosing personal information to any third party for advertising or marketing purposes. Users can opt out of marketing communications anytime by emailing info@mobitel.uk
Log Files DataLike most websites, Mobitel uses log files to analyze visitor trends and behavior. These files include information such as IP addresses, browser type, ISP, timestamps, referral and exit pages, and click counts. None of this information is personally identifiable and is used solely to improve site performance and user experience.
Privacy Policies (Ad Partners)Mobitel’s advertising partners may use cookies, web beacons, and JavaScript to display relevant ads. These technologies collect your IP address and basic data solely to enhance ad relevance and campaign effectiveness. Mobitel ensures that these technologies are secure and compliant with privacy standards, though their operation is beyond our direct control.
General Data Protection Regulations (GDPR)Mobitel processes all user data in accordance with the GDPR. Information is collected and used for legitimate purposes, including contract fulfilment, legal obligations, and user consent. Users in the EEA have the right to request access, correction, or deletion of their personal data by contacting our support team.
Web Beacons & CookiesCookies are small files used to track visits and browser preferences. Mobitel uses cookies to improve website functionality and user experience. You may disable cookies through your browser settings, but some features may be affected.
Data Protection & SecurityProtecting user data is our top priority. We implement advanced security measures to prevent unauthorized access, hacking, or misuse. Only authorized Mobitel personnel and trusted partners operate under confidentiality agreements and strict access controls. Mobitel also uses Google’s reCAPTCHA to prevent automated bot activity.
Data Storage & RetentionData retention periods are determined by legal, business, and operational requirements. Mobitel retains personal information for as long as necessary to meet tax, reporting, and compliance obligations. After this period, data is securely deleted or anonymized.
Privacy Policies of Third-PartiesMobitel’s website may display third-party advertisements governed by their own privacy policies. We encourage users to review those policies to understand how their data is managed and how to opt out of third-party tracking or marketing services.
Data & Information of ChildrenMobitel is committed to protecting children’s personal information. We do not knowingly collect data from individuals under 13 years of age. Parents are encouraged to supervise their children’s online activities. If you believe your child has provided data to Mobitel, please contact us immediately for removal.
User ConsentBy using our website, you acknowledge and agree to Mobitel’s Privacy Policy and consent to its terms.