Testing at a Glance

Key Everyday Functions Checked Before Sale

Refurbished devices are checked for the functions customers rely on every day. Exact checks can vary by model, but the aim is to prepare devices clearly and responsibly before dispatch.

Screen & Touch

Display and touch response are checked for everyday use.

Battery & Charging

Charging behaviour and battery performance are reviewed.

Cameras

Camera use is checked where supported by the device.

Audio

Speaker and microphone functions are checked.

Connectivity

Wi-Fi, Bluetooth and related functions are checked where applicable.

Buttons & Controls

Everyday controls are checked as part of preparation.

Core Function Checks

What We Check Before Sale

Device testing focuses on the features most customers use every day. These checks help confirm that the device has been reviewed before it is listed or dispatched.

The exact checks can vary depending on the device model, supported features and product type.

Screen condition and touch response The display and touch input are checked for everyday use.
Charging port and charging behaviour The device is checked to make sure it charges as expected.
Camera functions Camera use is reviewed where the device supports it.
Speaker and microphone Audio input and output are checked for everyday calls and media use.
Wi-Fi and Bluetooth Connectivity features are checked where supported by the device.
Buttons and controls Power, volume and key controls are reviewed as part of testing.
General cosmetic condition The visible condition is reviewed and used for grading.
Device reset and preparation Previous user data is removed before resale as part of preparation.
Model-Specific Checks

Some Checks Depend on the Device

Not every phone has the same features. Some checks only apply when the device model supports them.

Feature-specific checks

Some device features are only checked where they exist on that model.

Face ID or Touch ID Checked where the device model supports biometric unlock features.
SIM or eSIM support Reviewed where applicable depending on the device and listing details.
Model-specific controls Features vary by device, so checks are matched to the supported functions.

Network and identifier checks

Where applicable, Mobitel checks key device details before preparing a device for resale.

IMEI details Key device identifiers may be checked where applicable.
Network status Network-related details are reviewed where applicable to the device.
Product page details Always check the listing for the exact device information before ordering.
Some checks, such as Face ID, Touch ID, IMEI, network status, SIM or eSIM support, apply only where the device model supports them or where they are relevant to the product.
Battery & Charging

Charging Behaviour Is Checked Before Dispatch

Battery and charging checks are important because customers rely on their phone every day. Mobitel checks charging behaviour and reviews battery performance as part of preparation.

Battery performance can vary depending on the device age, model and previous use, so customers should always check any product-specific battery information shown on the listing.

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Charging behaviour checked The device is checked to make sure it charges as expected.
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Charging port reviewed The port is reviewed as part of everyday function testing.
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Battery performance considered Battery behaviour is reviewed before the device is sold.
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Product details checked Customers should review the listing for any battery-specific information.
Final QA Before Dispatch

Final Checks Before the Device Leaves Us

After testing and preparation, a final quality check is completed before the device is packed for dispatch.

This helps confirm that the device has been reviewed, cleaned, prepared and handled carefully before being sent to the customer.

Final review completed before dispatch
Device prepared for customer setup
Order packed carefully for delivery
Want the Full Process?

See How Refurbished Devices Are Prepared

Device testing is one part of the wider refurbishment process, which also includes inspection, data wiping, cleaning, grading and final preparation.

Refurbishment Process How We Grade Devices
Shop with Confidence

Choose Refurbished Phones That Are Checked Before Sale

Browse refurbished phones with clear condition information, preparation checks and support before and after purchase.

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